Reference

What You Agree to When You Open an Account

These terms lay out how your 8889 account works, what you can do with it, and what we expect from both sides. We keep them practical—covering deposits through bKash, Nagad and Rocket, withdrawal verification, game access and how disputes get resolved.

Account eligibilityPayment termsGame-access rulesWithdrawal processDispute resolution
8889 What You Agree to When You Open an Account
QUESTIONS OR DISPUTES

How to Reach Us About Terms

If something in these terms is unclear, or you believe we've applied a rule incorrectly to your account, contact us through any of the channels below. We respond to every message and aim to resolve disputes fairly. Keep your account email current so you receive our replies without delay.

Team online

Live chat

Open the chat widget at the bottom right of any page. An operator will walk you through the relevant term, check your account history if needed, and explain the next steps. Fastest route for urgent questions.

Email

Send your query to the support address listed in your account dashboard. Include your registered mobile number and a brief description of the issue. We reply within one business day with a reference number you can track.

FAQ library

Browse term-specific answers in the help section—covering age verification, payment disputes, account closure, bonus forfeiture and game-result appeals. Each article links to the relevant paragraph in these terms so you see the exact wording.

HOW WE HANDLE THIS

Data, Security and Your Rights Under These Terms

Your acceptance of these terms also governs how we manage your data, protect your account and respond when you want to change or close it. We log every deposit, withdrawal, bet and game round so both you and we can trace what happened if a dispute arises; those records sit behind SSL encryption and are never shared outside our compliance and support teams.

Account data retention

We keep transaction logs and game history for the period required by our payment processors and anti-fraud systems. Once you close your account, personal details are anonymised after the standard retention window; financial records stay longer where local law mandates…

Identity verification

Before your first withdrawal clears, we'll ask for a photo ID and proof that the bKash, Nagad or Rocket number you used for deposits is registered in your name.

Cookie and session tracking

We use session cookies to keep you logged in and preference cookies to remember your language and layout choices. No third-party ad trackers run on the platform.

Requesting changes

To update your registered mobile number, email or payment details, open a support ticket from your account page.

Terms & Conditions FAQ

We block access from jurisdictions that prohibit online gambling. If you use a VPN to bypass that check, any winnings will be voided and your account closed. Always ensure local law in your area permits the service before signing up.

No. Each account is personal and non-transferable. Sharing login details or letting someone else place bets on your behalf breaks the terms and will result in permanent suspension, even if you authorised it yourself.

We cross-check the name on your 8889 registration against the wallet holder's name when you request a withdrawal. If they don't match, we'll ask for a screenshot of your wallet profile or a recent statement showing your name.

Once funds appear in your 8889 balance, the deposit is final. We can't reverse it back to your bKash or Nagad wallet. If you no longer want to play, withdraw the balance; standard verification applies before payout.

We update the terms occasionally to reflect new payment options, game categories or regulatory requirements. When that happens, we post the revised version here and send an email to your registered address. Continued use means you accept the update.

Email support with a closure request from your registered address. We freeze the account within one business day, process any pending withdrawals, then delete personal data after the retention period. You can reopen later only by contacting us directly.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.